Privacy-sensitive data or personal data is processed via our webshop. Smashed Lemon considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we adhere to the requirements of privacy legislation. That means, among other things, that:
– We clearly state for what purposes we process personal data. We do this through this privacy statement;
– We limit our collection of personal data to only the personal data necessary for legitimate purposes;
– We first ask you for explicit permission to process your personal data in cases where your permission is required;
– We take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
– We respect your right to provide, correct or delete your personal data at your request.
Smashed Lemonis responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.
This privacy statement was last modified on 10-07-2020.
USE OF PERSONAL DATA
When using our webshop, we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service requested by you, or of which it is clear that it is provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
– name and address data
– phone number
– Billing address
– E-mail address
– Payment details
– Date of birth
– IP address
– Order history
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Information about your activities on our website
– Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
– Internet browser and device type
You must first register for certain parts of our webshop. After registration, we store the personal data you have provided via the username you have chosen. We store this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.
We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In case of a suspicion of fraud or misuse of our webshop, we can hand over personal data to the competent authorities.
With our portal you can access a management environment where you can set, specify and change things yourself.
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
In addition to the information on our website, we can also inform you about our new products and services:
– by email
– through social media
CONTACT FORM AND NEWSLETTER
Through our webshop we offer the possibility to ask questions through a contact form, where you are asked to fill in various information to handle your question. You choose which data you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and handling thereof.
We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself.
This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.
We do not publish your customer data.
Our webshop displays advertisements.
DISTRIBUTION TO THIRD PARTIES
We do not sell your data to third parties and will only pass on your data to our partners. These partners are (partly) located outside the EU. We have strict agreements with them to comply with European privacy rules.
Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.
Our webshop uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use the cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we have already informed you about these cookies and we have asked for your permission to place them.
You are free to disable cookies through your browser. Keep in mind that our website may no longer work optimally.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
We use Google Analytics to keep track of how visitors use our webshop. We have concluded a processor agreement with Google to make agreements about how we handle our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we anonymize the IP addresses.
We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:
– Access to personal data is protected with a username and password
– Access to personal data is protected with a username and a login token
– We take physical measures to protect access to the systems in which personal data is stored
– We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data
– We keep logs of all requests for personal data
The personal data described above will be kept for as long as necessary to process your order(s), including warranty, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation).
THIRD PARTY WEBSITES
This privacy statement does not apply to third-party websites that are connected to our webshop by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
VIEW, MODIFY OR DELETE DATA
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by I-Wannahave. and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to firstname.lastname@example.org.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks
PERSONAL DATA AUTHORITY
Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this, via the following link:
Contacting the Dutch Data Protection Authority
Active Cheetah BV
1112 AP Diemen